What are the payment methods?
You can buy and pay through our online shop using Paypal or credit card.
If you want to pay by bank transfer, you can send this request to: info@look-at-one.com.
The prices of all Products for sale on the Site are expressed in Euros (€) and are inclusive of VAT at the rate in force in Italy.

How much are the shipping costs?
Shipping costs throughout Italy amount to € 5; instead they are charged to SBAM, therefore free for the customer, in the case of orders over € 150.00 for shipments in Italy.
For shipments made abroad, the cost will be estimated at the time of order confirmation by email.

What are the delivery times?
Delivery will be made to the shipping address indicated by the customer and will be processed within 3 working days of receipt of payment, except in both cases for any delays attributable to the courier / forwarder. The aforementioned terms must be considered purely indicative and not binding.

How can I set up a new combination?
Just follow these simple video tutorials:
number combination: https://www.youtube.com/watch?v=FoIQXGTwnlM
combination with fingerprint: https://www.youtube.com/watch?v=d0kN4JRGCQc

What can I do if my bag is blocked?
Write to info@look-at-one.com and we will try to help you solve your problem.